Privacy Policy
Last updated: May 2026
1. Information We Collect
We collect information you provide directly to us, including your name, email address, and account credentials. When you make a purchase, we collect payment information through our third-party payment processors — we do not store cryptocurrency wallet addresses or private keys. We also collect usage data, including page views, feature interactions, and error reports to improve our Service.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our Service; to process transactions and send related information; to send technical notices, updates, and support messages; to respond to your comments and inquiries; and to monitor and analyze trends, usage, and activities. We do not sell your personal information to third parties.
3. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some portions of our Service may not function properly without cookies.
4. Data Security
We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for data in transit and encrypted storage for data at rest. Passwords are hashed and salted. Despite these measures, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Communications
We may send you emails related to your account, transactions, and support tickets. These are transactional communications necessary for the Service. With your consent, we may also send promotional emails about new products or updates. You can opt out of promotional emails at any time by contacting us or using the unsubscribe link.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you the Service. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Account data is typically retained for 12 months after account closure for legitimate business purposes.
7. Third-Party Services
We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
8. Your Rights
You have the right to access, update, or delete your personal information at any time through your account settings. You can also request a copy of the data we hold about you. Depending on your jurisdiction, you may have additional rights under applicable data protection laws, including the right to data portability and the right to withdraw consent.
9. GDPR Compliance
For users in the European Economic Area (EEA), we process your personal data in accordance with the General Data Protection Regulation (GDPR). Our lawful bases for processing include your consent, contract fulfillment, and legitimate business interests. You have the right to lodge a complaint with your local data protection authority.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We will also notify you via email or through the Service for material changes. You are advised to review this Privacy Policy periodically.
If you have any questions about this privacy policy, please contact our support team.